Last updated: April 2026
We collect information you provide directly: name, phone number, email address, and vehicle information (make, model, year, color, VIN). We also collect service history and queue activity.
We use your information to manage your queue position, send service status notifications via email and SMS, maintain your service history, provide live camera access during service, and improve operations.
Your information is shared only with the service center location(s) you visit. We do not sell your data to third parties.
If you opt in, we send service-related texts. Message and data rates may apply. You can opt out at any time by replying STOP. Message frequency varies. Reply HELP for assistance.
We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords (bcrypt), and role-based access controls.
We retain your account and service history for as long as your account is active. You may request deletion by contacting your service center.
For privacy questions, contact the service center where you checked in, or visit clickqueue.shop.